[vc_row][vc_column width=”2\/3″][vc_tta_tabs shape=”square” color=”white” spacing=”5″ gap=”5″ alignment=”center” active_section=”1″ el_class=”tab-button”][vc_tta_section title=”English” tab_id=”1580902099581-2f3efebe-0b6f”][vc_custom_heading text=”Frequently Asked Questions” font_container=”tag:h6|text_align:left” use_theme_fonts=”yes” el_class=”faq-heading”][vc_column_text]
Home Resorts are the resorts in which the Accommodation Units are located and are the core product of the Timeshare Membership Scheme. The properties listed in the Prospectus will remain for the duration of themembership unless approval is given by the Trustee and Suruhanjaya Syarikat Malaysia\u2019s (SSM) to change the home-based properties to a comparable property.<\/p>\n
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Being the SGI VC Members, you may enjoy to make booking between 3 days to 1 year in advance prior to the traveling date. The earlier you book the better your chances of securing your rooms. Our members enjoy the flexibility to choose when they want to go for their holidays.<\/p>
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A fully-booked situation normally arises when everyone wants to go to the same place at the same time especially on weekends, public holidays and school holidays. Hence, members are encourages to plan and book ahead should you wish to travel during peak season.<\/div>\n <\/div><\/div>[\/vc_column_text][vc_custom_heading text=”Interval International” font_container=”tag:h6|text_align:left” use_theme_fonts=”yes” el_class=”faq-heading”][vc_column_text el_class=”post-content”]<\/p>\n
Interval International is our international partner providing vacation exchange services worldwide, adding flexibility and variety to your SGI Vacation Club membership.<\/p>\n
In any particular year in which a member would not want to utilise their entitlement nights in the home-based properties, members may choose to exchange their holiday accommodation through the Interval Exchange Programme. Timeshare Members can exchange their Timeshare Interval (which must be completely unutilised for that particular year) for a week at over 3,000 Interval Affiliated Resorts.<\/p>\n
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As a member, you can exchange your nights at another resort in Interval International's database of over 3,000 quality resorts in over 80 countries with a small additional top-up. This is a great program for our members who enjoy traveling overseas. By trading through Interval International, you could get more exchange opportunities with lots of exciting destinations and need not have to worry of paying for expensive hotel rates and high currency exchange when staying overseas.<\/p>\r\n \r\n
Interval International also provides other great features such as Hotel Exchange in which you trade your week for a hotel stay or condo-style accommodations sources directly by Interval. Interval International Getaways is another great program for members to enjoy additional weeks of accommodation at member-only prices without giving your week. Cruise lovers can consider exchanging their week with some of the World's renowned cruises such as Royal Caribbean International, Carnival, Princess and more. There are some great ways for members to widen your holiday world.<\/p>\r\n \r\n
For more information on the Interval membership benefits, kindly visit www.intervalworld.com or call 1800 814 563 (Toll-free for landline).<\/p>\r\n <\/div>\n <\/div><\/div>[\/vc_column_text][vc_custom_heading text=”Optional Destinations” font_container=”tag:h6|text_align:left” use_theme_fonts=”yes” el_class=”faq-heading”][vc_column_text el_class=”post-content”]<\/p>\n
Optional Destinations is an additional benefit of bonus locations made available to our members in order to provide more choices for their holidays. Optional affiliated hotels\/resorts are only available through reciprocal arrangement with other Vacation Clubs in Malaysia and overseas and may be added\/ changed\/ removed from time to time due to renewal\/ termination of reciprocal arrangement by either party.<\/p>\n
These reciprocal arrangements are similar to a barter trade exchange where partnering vacation clubs come to an agreement to allow their members to access the other partner\u2019s home-based properties on an agreed number of nights.<\/p>\n
Unlike the home-based inventories stated in the Prospectus, there is no specific allotment reserved for our reciprocal partners.<\/p>\n
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Yes, it may be changed, removed or new reciprocal properties added.
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Some of the destinations have been removed because we received complaints from members of their deteriorating quality. We want to ensure that our members receive the best possible experience.
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Besides that, since this is on a reciprocal exchange basis, the amount of exchange has to be fair. Unfortunately, at times there is a big disparity of the number of nights we owe to our partners as more of our members travelled to their properties rather than them coming over to Malaysia to stay in our properties. Hence it would be difficult to get rooms at some of the destinations.
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SGI VC members who are interested to travel overseas are strongly encouraged to book through Interval International, our affiliated partner who provides an exchange network of nearly 3,200 quality resorts in over 80 nations. The properties provided by Interval International are mostly from established hotel chains which give you the assurance of quality, namely Marriott Vacation Club, Westin Vacation Ownership, Wyndham, Grand Mercure, Accor, Laguna, Westgate, CLC World Resorts & Hotels, Anantara Vacation Club, Sheraton Vacation Ownership, just to name a few.<\/td><\/div>\n <\/div><\/div>[\/vc_column_text][vc_custom_heading text=”Reservation Procedures and Processes” font_container=”tag:h6|text_align:left” use_theme_fonts=”yes” el_class=”faq-heading”][vc_column_text]
(a) Click on \"e-go holiday\" for reservation to Home-Based destinations; The Purchaser\/Timeshare Member shall pay the Annual Maintenance Fee of a following year to the Trustee within thirty (30) days from the date of issuance of the relevant statement by the Operator whether or not the Purchase\/Timeshare Member has used the Timeshare Interval(s) during the preceding Anniversary Year (Clause 5.4.1 Prospectus). It is one of the obligations of Timeshare Members to pay the Annual Maintenance Fee for the upkeep, maintenance and operation of the Accommodations and the membership scheme. (Clause 6 Rules & Regulations) Failure to pay AMF will lead to termination of the membership as stated in the Agreement that binds the Club and the members.<\/td><\/div>\n <\/div> Annual Maintenance fee means the yearly maintenance payable by each Timeshare member for the upkeep, maintenance and operation of the Accommodations and the membership scheme. (Clause1.1 Rules and Regulations). They are also used to maintain the quality of the service and facilities. Each Purchaser\/Timeshare member shall pay to the Trustee an Annual Maintenance Fee (subject to Tax) for each Timeshare Interval purchased and\/or registered in the Timeshare Member's name. (Clause5.4.1 Prospectus)<\/td><\/div>\n <\/div><\/div>[\/vc_column_text][vc_custom_heading text=”Rules and Regulations” font_container=”tag:h6|text_align:left” use_theme_fonts=”yes” el_class=”faq-heading”][vc_column_text] All Timeshare Developers in Malaysia including SGI VC is governed by Suruhanjaya Syarikat Malaysia (SSM) strict guidelines with regards to the sale of vacation club memberships. The guideline stipulates that Vacation Clubs are permitted to sell a maximum of 51 memberships only for every unit of inventory stated in the Prospectus.<\/td><\/div>\n <\/div> All memberships are fully transferable after twelve (12) months from the date of the Timeshare Membership Agreement subject to full payment of the Purchase Price, the Annual Maintenance Fee and other dues and charges to SGI VC. A 10% Administration Fee from the current price of the particular category of membership for processing and effecting the transfer will be charged. However, the member has to find his own buyer.<\/td><\/div>\n <\/div> Yes, SGI VC do repurchase of timeshare memberships from Timeshare Members who purchase the Timeshare Memberships on or after the Effective Date (6th February 2014) at the repurchase price to be calculated as follow and to be calculated from the date of the Membership Agreement, and subject to terms and conditions. (Clause13.2 Prospectus) The repurchase shall only be applicable to Timeshare Members who have fully paid the Purchase Price and all outstanding payments due and owing to the Operator.<\/td><\/div>\n <\/div> Members are free to assign their guests to use their entitlement anytime for home-based destinations. They can check-in without your presence provided you have named them as the guest (person who will be checking-in) upon placing your reservations. Hotel\/Resort reserves the right to use the security deposit collected upon check-in to set off against any cost of loss(es) \/damage(s) caused to the Unit\/Hotel\/Resort by the Timeshare Member\/Guest. Members who authorise a guest to utilise the Interval International Exchange programme on the member's behalf are required to pay the Interval International Guest Certificate Fee to Interval International. This fee is subject to review by Interval International from time to time. Member's guest is not allowed to utilise members' entitlement to Optional Destinations. It is a privilege extended to SGI VC Members which only allows the members to travel overseas. Should this privilege be offered to other parties, it shall result to our own members not being able to experience the benefits extended to them.<\/td><\/div>\n <\/div> Yes, you may advance your vacation week belonging to the Next Use Year which is being brought forward to be used depending on the type of membership. Timeshare member is allowed to advance the Next Use Year's timeshare interval for use during the Current Use Year (for full term members) or the Anniversary Year immediately following the Current Use Year (for alternate year members) on condition that the advance shall be for whole vacation week of seven (7) or fourteen (14) nights. Timeshare members are not allowed to advance part of the vacation week and leave the remaining part for the week for the Next Use Year.<\/p> Members who would like to advance the entitlements of the Next Use Year for use during the Current Use Year shall pay the Annual Maintenance Fee of the Next Use Year in advance.<\/p><\/div>\n <\/div> It depends on the types of room reserved. The rules allow a maximum of 2 Adults and 1 child (Clause4.1.2 Rules and Regulations) for a hotel unit, studio or 1-bedroom apartment (without extra bed\/rollaway) & a maximum of 4 adults and 2 children (Clause4.1.2 Rules and Regulations) for 2-bedrooms apartment (without extra bed\/rollaway). A booking for another room is required when the number of occupant(s) who wish to occupy the same unit\/apartment exceeds the original capacity allowed; additional fee will be imposed.<\/td><\/div>\n <\/div> The room number of Home-Based Accommodation Units are indicated in the Prospectus. The locations of these units may differ at each resort for example, Accommodation Units in Swiss-Garden Residences Kuala Lumpur are on the 9th, 10th and 11th floor and exclusively allocated for SGI VC members. However, the room number could not be allocated upon confirming the reservation as it is subject to first-come, first-served basis.<\/td><\/div>\n <\/div> A minimum of 2 nights is required for a booking as stated in the Rules and Regulations (Clause 4.2.5). However, we try to be flexible on case to case basis and accommodate our members' 1-night stay request, for example if there is only 1 night left in our system, if a member wants to attend the Annual General Meeting at Kuala Lumpur, or if the member has only 1-night entitlement left for the year (subject to terms and conditions) Kindly reach out to our Member Services team for assistance. <\/td><\/div>\n <\/div> Only Platinum members will be entitled for a two-roomed accommodation (subject to availability) whilst a Gold category Membership shall be entitled for a one-roomed accommodation. However, exclusive offers which enable members to book 2 rooms or more are made available during low season. These offers are subject to availability and may change from time to time. <\/td> <\/div>\n <\/div> Timeshare Members can opt to exchange two (2) weekday nights for one (1) weekend night, subject to availability and subject to a minimum of two (2) nights per location for every booking made. However, Timeshare Members are not allowed to exchange one (1) weekend night for two (2) weekday nights. <\/td><\/div>\n <\/div> Members are given a Timeshare Interval, meaning one (1) unit of Timeshare Membership of floating intervals of seven (7) nights every Anniversary Year or alternate even or odd Anniversary Year in which a Timeshare Member is granted a Right to Use a unit of Accommodation in accordance with the terms of the Trust Deed, the Timeshare Membership Agreement and these Rules and Regulations. (Clause 1 Rules & Regulations) Since a calendar week consists of 5 weekdays and 2 weekends only, the floating intervals of seven (7) nights every Anniversary Year will be allocated to members on such basis. This is to ensure that all members get equal opportunity to enjoy the weekend stay. A minimum of two nights per location per booking is required. For each seven (7) nights allocated for members in each Anniversary Year, members are strictly entitled to two (2) weekend nights and the rest of the Timeshare Interval shall consist of weekday nights only. This is the Split Week feature that can be utilised at Home Resorts only. (Clause 4.2.5 Rules & Regulations) <\/td><\/div>\n <\/div> Weekday means a Sunday, Monday, Tuesday, Wednesday, Thursday and on public holiday nights. Weekend means a Friday, Saturday or the eve of a Public Holiday nights.<\/td> <\/div>\n <\/div><\/div>[\/vc_column_text][vc_custom_heading text=”Others” font_container=”tag:h6|text_align:left” use_theme_fonts=”yes” el_class=”faq-heading”][vc_column_text] No, SGI VC Timeshare Membership does not offer any of the above services\/ facilities as this is a vacation club that provides utilisation of holiday accommodations at its home-based and affiliated locations only.<\/td> <\/div>\n <\/div><\/div>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Malay” tab_id=”1583584349761-0ceea7ea-0f2d”][vc_custom_heading text=”Soalan yang Kerap Ditanya” font_container=”tag:h6|text_align:left” use_theme_fonts=”yes” el_class=”faq-heading”][vc_column_text] Resorts Home adalah tempat peranginan di mana Unit-unit Penginapan terletak dan merupakan produk utama Skim Keahlian Timeshare. Hartanah yang disenaraikan di Prospektus akan kekal untuk tempoh persekolahan melainkan jika kelulusan diberikan oleh Pemegang Amanah dan Suruhanjaya Syarikat Malaysia (SSM) untuk menukar hartanah berasaskan rumah kepada harta yang setanding.<\/p>\n [\/vc_column_text][vc_column_text] Interval International is our international partner providing vacation exchange services worldwide, adding flexibility and variety to your SGI Vacation Club membership.<\/p>\n In any particular year in which a member would not want to utilise their entitlement nights in the home-based properties, members may choose to exchange their holiday accommodation through the Interval Exchange Programme. Timeshare Members can exchange their Timeshare Interval (which must be completely unutilised for that particular year) for a week at over 3,000 Interval Affiliated Resorts.<\/p>\n [\/vc_column_text][vc_column_text] Optional Destinations is an additional benefit of bonus locations made available to our members in order to provide more choices for their holidays. Optional affiliated hotels\/resorts are only available through reciprocal arrangement with other Vacation Clubs in Malaysia and overseas and may be added\/ changed\/ removed from time to time due to renewal\/ termination of reciprocal arrangement by either party.<\/p>\n These reciprocal arrangements are similar to a barter trade exchange where partnering vacation clubs come to an agreement to allow their members to access the other partner\u2019s home-based properties on an agreed number of nights.<\/p>\n Unlike the home-based inventories stated in the Prospectus, there is no specific allotment reserved for our reciprocal partners.<\/p>\n [\/vc_column_text][vc_column_text] \u5ea6\u5047\u6751\u662f\u4f4f\u5bbf\u55ae\u4f4d\u6240\u5728\u7684\u5ea6\u5047\u6751\uff0c\u662f\u5206\u6642\u5ea6\u5047\u6703\u54e1\u8a08\u5283\u7684\u6838\u5fc3\u7522\u54c1\u3002 \u9664\u975e\u53d7\u8a17\u4eba\u548c\u99ac\u4f86\u897f\u4e9eSuruhanjaya Syarikat\uff08SSM\uff09\u6279\u51c6\u5c07\u57fa\u65bc\u5bb6\u5ead\u7684\u8ca1\u7522\u66f4\u6539\u70ba\u53ef\u6bd4\u8f03\u7684\u8ca1\u7522\uff0c\u5426\u5247\u62db\u80a1\u8aaa\u660e\u66f8\u4e2d\u5217\u51fa\u7684\u8ca1\u7522\u5c07\u4e00\u76f4\u4fdd\u7559\u70ba\u6703\u54e1\u8cc7\u683c\u3002<\/p>\n [\/vc_column_text][vc_column_text] Interval International is our international partner providing vacation exchange services worldwide, adding flexibility and variety to your SGI Vacation Club membership.<\/p>\n In any particular year in which a member would not want to utilise their entitlement nights in the home-based properties, members may choose to exchange their holiday accommodation through the Interval Exchange Programme. Timeshare Members can exchange their Timeshare Interval (which must be completely unutilised for that particular year) for a week at over 3,000 Interval Affiliated Resorts.<\/p>\n [\/vc_column_text][vc_column_text] Optional Destinations is an additional benefit of bonus locations made available to our members in order to provide more choices for their holidays. Optional affiliated hotels\/resorts are only available through reciprocal arrangement with other Vacation Clubs in Malaysia and overseas and may be added\/ changed\/ removed from time to time due to renewal\/ termination of reciprocal arrangement by either party.<\/p>\n These reciprocal arrangements are similar to a barter trade exchange where partnering vacation clubs come to an agreement to allow their members to access the other partner\u2019s home-based properties on an agreed number of nights.<\/p>\n Unlike the home-based inventories stated in the Prospectus, there is no specific allotment reserved for our reciprocal partners.<\/p>\n [\/vc_column_text][vc_column_text] Yes, it may be changed, removed or new reciprocal properties added. Some of the destinations have been removed because we received complaints from members of their deteriorating quality. We want to ensure that our members receive the best possible experience. Besides that, since this is on a reciprocal exchange basis, the amount of exchange has to be fair. Unfortunately, at times there is a big disparity of the number of nights we owe to our partners as more of our members travelled to their properties rather than them coming over to Malaysia to stay in our properties. Hence it would be difficult to get rooms at some of the destinations. SGI VC members who are interested to travel overseas are strongly encouraged to book through Interval International, our affiliated partner who provides an exchange network of nearly 3,200 quality resorts in over 80 nations. The properties provided by Interval International are mostly from established hotel chains which give you the assurance of quality, namely Marriott Vacation Club, Westin Vacation Ownership, Wyndham, Grand Mercure, Accor, Laguna, Westgate, CLC World Resorts & Hotels, Anantara Vacation Club, Sheraton Vacation Ownership, just to name a few.<\/td><\/div>\n <\/div><\/div>[\/vc_column_text][vc_custom_heading text=”Reservation Procedures and Processes” font_container=”tag:h6|text_align:left” use_theme_fonts=”yes” el_class=”faq-heading”][vc_column_text] (a) Click on \"e-go holiday\" for reservation to Home-Based destinations; The Purchaser\/Timeshare Member shall pay the Annual Maintenance Fee of a following year to the Trustee within thirty (30) days from the date of issuance of the relevant statement by the Operator whether or not the Purchase\/Timeshare Member has used the Timeshare Interval(s) during the preceding Anniversary Year (Clause 5.4.1 Prospectus). It is one of the obligations of Timeshare Members to pay the Annual Maintenance Fee for the upkeep, maintenance and operation of the Accommodations and the membership scheme. (Clause 6 Rules & Regulations) Failure to pay AMF will lead to termination of the membership as stated in the Agreement that binds the Club and the members.<\/td><\/div>\n <\/div> Annual Maintenance fee means the yearly maintenance payable by each Timeshare member for the upkeep, maintenance and operation of the Accommodations and the membership scheme. (Clause1.1 Rules and Regulations). They are also used to maintain the quality of the service and facilities. Each Purchaser\/Timeshare member shall pay to the Trustee an Annual Maintenance Fee (subject to Tax) for each Timeshare Interval purchased and\/or registered in the Timeshare Member's name. (Clause5.4.1 Prospectus)<\/td><\/div>\n <\/div><\/div>[\/vc_column_text][vc_custom_heading text=”Rules and Regulations” font_container=”tag:h6|text_align:left” use_theme_fonts=”yes” el_class=”faq-heading”][vc_column_text] All Timeshare Developers in Malaysia including SGI VC is governed by Suruhanjaya Syarikat Malaysia (SSM) strict guidelines with regards to the sale of vacation club memberships. The guideline stipulates that Vacation Clubs are permitted to sell a maximum of 51 memberships only for every unit of inventory stated in the Prospectus.<\/td><\/div>\n <\/div> All memberships are fully transferable after twelve (12) months from the date of the Timeshare Membership Agreement subject to full payment of the Purchase Price, the Annual Maintenance Fee and other dues and charges to SGI VC. A 10% Administration Fee from the current price of the particular category of membership for processing and effecting the transfer will be charged. However, the member has to find his own buyer.<\/td><\/div>\n <\/div> Yes, SGI VC do repurchase of timeshare memberships from Timeshare Members who purchase the Timeshare Memberships on or after the Effective Date (6th February 2014) at the repurchase price to be calculated as follow and to be calculated from the date of the Membership Agreement, and subject to terms and conditions. (Clause13.2 Prospectus) The repurchase shall only be applicable to Timeshare Members who have fully paid the Purchase Price and all outstanding payments due and owing to the Operator.<\/td><\/div>\n <\/div> Members are free to assign their guests to use their entitlement anytime for home-based destinations. They can check-in without your presence provided you have named them as the guest (person who will be checking-in) upon placing your reservations. Hotel\/Resort reserves the right to use the security deposit collected upon check-in to set off against any cost of loss(es) \/damage(s) caused to the Unit\/Hotel\/Resort by the Timeshare Member\/Guest. Members who authorise a guest to utilise the Interval International Exchange programme on the member's behalf are required to pay the Interval International Guest Certificate Fee to Interval International. This fee is subject to review by Interval International from time to time. Member's guest is not allowed to utilise members' entitlement to Optional Destinations. It is a privilege extended to SGI VC Members which only allows the members to travel overseas. Should this privilege be offered to other parties, it shall result to our own members not being able to experience the benefits extended to them.<\/td><\/div>\n <\/div> Yes, you may advance your vacation week belonging to the Next Use Year which is being brought forward to be used depending on the type of membership. Timeshare member is allowed to advance the Next Use Year's timeshare interval for use during the Current Use Year (for full term members) or the Anniversary Year immediately following the Current Use Year (for alternate year members) on condition that the advance shall be for whole vacation week of seven (7) or fourteen (14) nights. Timeshare members are not allowed to advance part of the vacation week and leave the remaining part for the week for the Next Use Year.<\/p> Members who would like to advance the entitlements of the Next Use Year for use during the Current Use Year shall pay the Annual Maintenance Fee of the Next Use Year in advance.<\/p><\/div>\n <\/div> It depends on the types of room reserved. The rules allow a maximum of 2 Adults and 1 child (Clause4.1.2 Rules and Regulations) for a hotel unit, studio or 1-bedroom apartment (without extra bed\/rollaway) & a maximum of 4 adults and 2 children (Clause4.1.2 Rules and Regulations) for 2-bedrooms apartment (without extra bed\/rollaway). A booking for another room is required when the number of occupant(s) who wish to occupy the same unit\/apartment exceeds the original capacity allowed; additional fee will be imposed.<\/td><\/div>\n <\/div> The room number of Home-Based Accommodation Units are indicated in the Prospectus. The locations of these units may differ at each resort for example, Accommodation Units in Swiss-Garden Residences Kuala Lumpur are on the 9th, 10th and 11th floor and exclusively allocated for SGI VC members. However, the room number could not be allocated upon confirming the reservation as it is subject to first-come, first-served basis.<\/td><\/div>\n <\/div> A minimum of 2 nights is required for a booking as stated in the Rules and Regulations (Clause 4.2.5). However, we try to be flexible on case to case basis and accommodate our members' 1-night stay request, for example if there is only 1 night left in our system, if a member wants to attend the Annual General Meeting at Kuala Lumpur, or if the member has only 1-night entitlement left for the year (subject to terms and conditions) Kindly reach out to our Member Services team for assistance. <\/td><\/div>\n <\/div> Only Platinum members will be entitled for a two-roomed accommodation (subject to availability) whilst a Gold category Membership shall be entitled for a one-roomed accommodation. However, exclusive offers which enable members to book 2 rooms or more are made available during low season. These offers are subject to availability and may change from time to time. <\/td> <\/div>\n <\/div> Timeshare Members can opt to exchange two (2) weekday nights for one (1) weekend night, subject to availability and subject to a minimum of two (2) nights per location for every booking made. However, Timeshare Members are not allowed to exchange one (1) weekend night for two (2) weekday nights. <\/td><\/div>\n <\/div> Members are given a Timeshare Interval, meaning one (1) unit of Timeshare Membership of floating intervals of seven (7) nights every Anniversary Year or alternate even or odd Anniversary Year in which a Timeshare Member is granted a Right to Use a unit of Accommodation in accordance with the terms of the Trust Deed, the Timeshare Membership Agreement and these Rules and Regulations. (Clause 1 Rules & Regulations) Since a calendar week consists of 5 weekdays and 2 weekends only, the floating intervals of seven (7) nights every Anniversary Year will be allocated to members on such basis. This is to ensure that all members get equal opportunity to enjoy the weekend stay. A minimum of two nights per location per booking is required. For each seven (7) nights allocated for members in each Anniversary Year, members are strictly entitled to two (2) weekend nights and the rest of the Timeshare Interval shall consist of weekday nights only. This is the Split Week feature that can be utilised at Home Resorts only. (Clause 4.2.5 Rules & Regulations) <\/td><\/div>\n <\/div> Weekday means a Sunday, Monday, Tuesday, Wednesday, Thursday and on public holiday nights. Weekend means a Friday, Saturday or the eve of a Public Holiday nights.<\/td> <\/div>\n <\/div><\/div>[\/vc_column_text][vc_custom_heading text=”Others” font_container=”tag:h6|text_align:left” use_theme_fonts=”yes” el_class=”faq-heading”][vc_column_text] [vc_row][vc_column width=”2\/3″][vc_tta_tabs shape=”square” color=”white” spacing=”5″ gap=”5″ alignment=”center” active_section=”1″ el_class=”tab-button”][vc_tta_section title=”English” tab_id=”1580902099581-2f3efebe-0b6f”][vc_custom_heading text=”Frequently Asked Questions” font_container=”tag:h6|text_align:left” use_theme_fonts=”yes” el_class=”faq-heading”][vc_column_text][\/vc_column_text][vc_empty_space height=”30px”][vc_custom_heading text=”Home Resorts” …<\/a><\/p>\n","protected":false},"author":1,"featured_media":1552,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"pagewith_titleheader.php","meta":{"footnotes":""},"class_list":["post-1549","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/member.sgivacationclub.com\/account\/wp-json\/wp\/v2\/pages\/1549","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/member.sgivacationclub.com\/account\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/member.sgivacationclub.com\/account\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/member.sgivacationclub.com\/account\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/member.sgivacationclub.com\/account\/wp-json\/wp\/v2\/comments?post=1549"}],"version-history":[{"count":132,"href":"https:\/\/member.sgivacationclub.com\/account\/wp-json\/wp\/v2\/pages\/1549\/revisions"}],"predecessor-version":[{"id":4488,"href":"https:\/\/member.sgivacationclub.com\/account\/wp-json\/wp\/v2\/pages\/1549\/revisions\/4488"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/member.sgivacationclub.com\/account\/wp-json\/wp\/v2\/media\/1552"}],"wp:attachment":[{"href":"https:\/\/member.sgivacationclub.com\/account\/wp-json\/wp\/v2\/media?parent=1549"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\r\nhttps:\/\/member.sgivacationclub.com\/account\/egoholiday.php<\/a>
\r\n(b) Click on \"Reservation\" for any other destinations.
\r\nhttps:\/\/member.sgivacationclub.com\/account\/reservation.php <\/a><\/div>\n <\/div><\/div>[\/vc_column_text][vc_custom_heading text=”Payments” use_theme_fonts=”yes” el_class=”faq-heading”][vc_column_text]Why should I pay my AMF if I am not using my entitlement?<\/h3>\n
\r\n
\r\n
\r\n
\r\nWhat is Annual Maintenance Fees (AMF) for?<\/h3>\n
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\r\nHow can SGI VC ensure that members have enough units to stay?<\/h3>\n
Can I seek SGI VC's assistance to sell my membership?<\/h3>\n
Can I sell my membership back to SGI VC?<\/h3>\n
\r\n
\r\nYear 1<\/b>: 50% of the nett Purchase Price paid
\r\nYear 2<\/b>: 30% of the nett Purchase Price Paid
\r\nYear 3<\/b>: 15% of the nett Purchase Price paid
\r\nYear 4 to Year 29<\/b>: 5% of the nett Purchase Price paid
\r\nYear 30<\/b>: RM 1.00
\r\n
\r\nCan I let my guests or friends use my entitlement?<\/h3>\n
\r\n
\r\n
\r\n
\r\nCan I advance my entitlement from next year if I have used up my current year entitlement?<\/h3>\n
\r\nWhat is the maximum number of occupants allowed in each room?<\/h3>\n
\r\n
\r\nWould the room number be indicated on the booking confirmation slip?<\/h3>\n
Can I place a booking for one (1) night?<\/h3>\n
\r\n
\r\n
\r\n
\r\nCan I book 2 or more rooms at one time?<\/h3>\n
\r\n
\r\nWhat can I do if I need more weekend days?<\/h3>\n
\r\nCan I book more than 2 weekends in a year?<\/h3>\n
\r\n
\r\n
\r\n
\r\nWhat is the classification of weekdays and weekends?<\/h3>\n
Does SGI VC provide any other services such as tour booking, air tickets, grounds arrangement, meals or tour guide?<\/h3>\n
Would the number of reciprocal hotel selections be changed?<\/h3>\n
\r\n
\r\n
\r\n
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\r\n
\r\nHow do I make reservation?<\/h3>\n
\r\nhttps:\/\/member.sgivacationclub.com\/account\/egoholiday.php<\/a>
\r\n(b) Click on \"Reservation\" for any other destinations.
\r\nhttps:\/\/member.sgivacationclub.com\/account\/reservation.php <\/a><\/div>\n <\/div><\/div>[\/vc_column_text][vc_custom_heading text=”Payments” use_theme_fonts=”yes” el_class=”faq-heading”][vc_column_text]Why should I pay my AMF if I am not using my entitlement?<\/h3>\n
\r\n
\r\n
\r\n
\r\nWhat is Annual Maintenance Fees (AMF) for?<\/h3>\n
\r\n
\r\nHow can SGI VC ensure that members have enough units to stay?<\/h3>\n
Can I seek SGI VC's assistance to sell my membership?<\/h3>\n
Can I sell my membership back to SGI VC?<\/h3>\n
\r\n
\r\nYear 1<\/b>: 50% of the nett Purchase Price paid
\r\nYear 2<\/b>: 30% of the nett Purchase Price Paid
\r\nYear 3<\/b>: 15% of the nett Purchase Price paid
\r\nYear 4 to Year 29<\/b>: 5% of the nett Purchase Price paid
\r\nYear 30<\/b>: RM 1.00
\r\n
\r\nCan I let my guests or friends use my entitlement?<\/h3>\n
\r\n
\r\n
\r\n
\r\nCan I advance my entitlement from next year if I have used up my current year entitlement?<\/h3>\n
\r\nWhat is the maximum number of occupants allowed in each room?<\/h3>\n
\r\n
\r\nWould the room number be indicated on the booking confirmation slip?<\/h3>\n
Can I place a booking for one (1) night?<\/h3>\n
\r\n
\r\n
\r\n
\r\nCan I book 2 or more rooms at one time?<\/h3>\n
\r\n
\r\nWhat can I do if I need more weekend days?<\/h3>\n
\r\nCan I book more than 2 weekends in a year?<\/h3>\n
\r\n
\r\n
\r\n
\r\nWhat is the classification of weekdays and weekends?<\/h3>\n